Legal
Independence and Disclosure.
Independent advice. Honest numbers. Here is how we keep both promises.
Last updated: October 27, 2026
Our Independence Promise
Crawell’s advice to café owners and institutions is never for sale. We recommend what fits your site, your goals, and your budget, not what pays us the most.
Manufacturers may pay Crawell for services such as machine assessment and publication. Payment never changes a score, and every paid relationship is labelled.
What Crawell Does and Does Not Do
Crawell does
- Find sites, build, equip, and train.
- Arrange equipment, supply, and integration.
- Support and monitor every café.
Crawell does not
- Act as a lender or securities dealer.
- Give legal, tax, or immigration advice.
- Guarantee approvals, returns, or payback.
The Machine Index
The Machine Index is a professional assessment of smart machines for Canadian and US use. It is not a certification.
Each assessment shows its date, version, and evidence level: Desk review, Market survey, or Hands-on tested. Evidence levels are shown so you can judge how much weight an assessment deserves.
A manufacturer may pay for services such as assessment and publication. That payment never changes a score. Where a manufacturer has paid, the entry says so.
Partners and Regulated Services
Financing is arranged through third-party partners and is subject to their approval. Crawell is not a lender.
Certification, customs, and insurance are delivered by accredited or licensed partners. Crawell coordinates these services. We do not issue certifications, act as a customs broker, or sell insurance.
Immigration questions are handled separately by licensed advisers at ImmiGlobe. Crawell does not give immigration advice.
Relay and Existing Contracts
Many institutional sites already hold a food-service contract with exclusivity terms. Crawell Relay conversations start by checking that, so we do not recommend something your contract does not allow.
Under a Managed Micro-Café arrangement, Crawell runs the café and pays the host site a placement fee or sales share. We describe that arrangement openly when we propose it.
Figures, Prices, and Images
Figures on this website are indicative and dated, and we cite sources where we can. No final prices are shown. Contact Crawell for a quote.
Images on this website are illustrative.
Questions About Our Independence
If you want to know whether Crawell has a commercial relationship with a machine maker, partner, or site mentioned in our advice, ask us. Email team@crawell.ca or call (778) 373-4931.