Let’s Talk Smart Cafés.
Questions, partnerships or press? Our team in Vancouver replies within two business days.
Choose How to Reach Us.
Looking for a Service?
Take the Smart Café Fit Check. It is free, and you can book a free 30-minute session with an adviser.
Start the Fit CheckHave a Question?
Email us at the address below, or use the form on this page. We reply within two business days.
Who Are You? Where to Start.
| If You Are… | Start Here | Why |
|---|---|---|
| An owner or investor | Smart Café Fit Check, then Crawell Foundry | We match you to Turnkey, Hybrid, or Kitchen, and the support you need. |
| An institution | Smart Café Fit Check, then Crawell Relay | We look at your hours, sites, and any existing food-service contract. |
| A robot or machine maker | Machine Index submission or Crawell Northbound | Apply for an assessment or a Canada and USA launch plan. |
| A journalist or analyst | The Dispatch, or the form below with topic “Press and media” | We reply with information and sources. |
| A partner or supplier | The form below with topic “Partnership” | Realtors, finance partners, installers, and others. |
Send Us a Message.
Every message arrives labelled with your topic, so the right person can reply within two business days.
Please do not include identity numbers, bank, or card details, or immigration documents. Up to 2,000 characters.
Our Office in Downtown Vancouver.
Crawell
1300-1500 West Georgia Street
Vancouver, BC V6G 2Z6
Visits are by appointment. Please book a time first so a team member can meet you.
Office hours: 9:00 a.m. to 6:00 p.m. Pacific, Monday to Friday.
What Happens After You Contact Us.
- We read itA team member reads your message the same business day.
- We replyYou get a reply within two business days, or a clear date if we need longer.
- We point you onwardIf a Fit Check, Machine Index submission, or specialist is the right next step, we say so and book it.
Other Ways to Connect.
- Book a free Smart Café Fit Check.
- Submit a machine to the Machine Index.
- Subscribe to the Dispatch.
- Privacy requests: email team@crawell.ca with the subject “Privacy request”.
Frequently Asked Questions.
How quickly will you reply?
We aim to reply within two business days.
Is it free to contact you?
Yes. Messages are free. The Fit Check form and the first 30-minute session are free too. Later consultation sessions are paid, as explained on the Fit Check page.
Where are you based?
Our office is at 1300-1500 West Georgia Street in Vancouver, BC. We serve clients in Canada and the USA.
Can I visit your office?
Yes, by appointment. Please contact us first.
Can you help with immigration questions?
No. Crawell does not give immigration advice. Immigration questions are handled by licensed advisers at ImmiGlobe.
How do I send a press enquiry?
Use the form with the topic “Press and media”, or email team@crawell.ca.