A smart café kiosk in a shopping mall where a robotic arm makes a latte for smiling customers.The same smart café kiosk at night, serving a customer in an empty mall.

Smart Cafés That Stay Open When People Can’t.

Hybrid keeps a person at the counter when guests prefer one. Crawell builds the café, finds the site, arranges the finance, and trains your team.

3 service doorsOwners, institutions, robot makers
8 support servicesSite, finance, training, and more
24/7Service capability, day and night
Canada and USAVancouver-based team

Choose the Door That Fits You.

Three audiences, three services, one support stack behind each.

Customers ordering from a fully automated smart café kiosk in a mall.
For owners and investors

Crawell Foundry

Own a smart café, or turn the one you have into one. Site, finance, build, and training are built in.

  • Turnkey: fully automated
  • Hybrid: staffed day, automated night
  • Kitchen: robotic hot food (early access)
Explore Foundry
Hospital staff collecting hot drinks from a smart café kiosk at night.
For institutions

Crawell Relay

Smart café service for the hours your site cannot staff: nights, exam weeks, shift changes, and busy peaks.

  • Placement: units installed and supported
  • Connect: software on equipment you own
  • Hospitals, campuses, hotels, airports, community centres, laundromats
Explore Relay
Engineers and an adviser inspecting a prototype robot barista.
For robot makers

Crawell Northbound

Built elsewhere. Ready for Canada. A launch program for food and beverage robot makers.

  • Assess: Canada readiness
  • Launch: certification to first site
  • Scale: keep every unit performing
Explore Northbound

From First Call to a Café That Runs.

  1. Fit CheckA short online form, then a free 30-minute session. Tell us your location, budget, and how involved you want to be.
  2. PlanSite, finance, and concept (or host site and readiness plan) are mapped out in writing.
  3. BuildEquipment, fit-out, integration, supply, and training are put in place before you open.
  4. Run and growLaunch support, remote monitoring, and a staged path to a fully smart café.

A Café on a Tight Schedule Is Expensive to Staff.

30–35%of revenue commonly goes to café labour.

75%+annual staff turnover is common in big cities.

+30.8%Canadian coffee prices, year to December 2025 (Statistics Canada).

Figures are indicative and dated. Smart cafés shift the cost base away from shift labour, stay open when staff cannot, and give you data on every cup.

Which Machines Are Worth It? We Find Out.

The Machine Index assesses robot baristas, smart bars, and smart vending machines on one scorecard, for Canadian and US use. Our first assessment is coming soon.

Specialists testing drinks from a robotic coffee bar in an assessment lab.

Our Independence Promise

Crawell’s advice to café owners and institutions is never for sale. Manufacturers may pay Crawell for services such as assessment and publication. Payment never changes a score, and every paid relationship is labelled.

Ready to Find Your Fit?

Thirty minutes, free. Complete the short Fit Check form, book your session online, and we will match you to a service.

Talk to the Crawell Team.

Questions, partnerships or press? We reply within two business days. Visits are by appointment.

team@crawell.ca
(778) 373-4931
Monday to Friday, 9:00 a.m. to 6:00 p.m. Pacific

Start With the Fit Check

Most visitors who want a service should start here: a short form, then a free 30-minute session with an adviser. The booking page is the next page to build.

Request a Fit Check